eFon Is Growing — and We've Moved to efon.com
Some updates are worth a proper post. This year eFon grew faster than in any year before it, our voice routes got measurably better, and — the part you may already have noticed in your address bar — the whole site moved to a new home: efon.com.
Here is what that means, in numbers and in practice.
A year of growth
We started eFon with a simple promise: an international call to any phone in the world, at a price that does not make you watch the clock. That promise turned out to be in high demand.
- 3.4× more minutes carried every month than twelve months ago.
- +178% year over year in people who call with eFon regularly.
- 5,270 ratings across the App Store and Google Play, averaging 4.4 out of 5 — and 4.8 on the App Store.
- 220+ destinations with published per-minute rates, from Eritrea to the United States.
- 13 languages across the site and the app, Tigrinya among them.
- And the promise itself, unchanged: savings of up to 90% compared with dialling the same number directly on a mobile-operator plan.
Growth is pleasant, but it is also the real test. Traffic that triples in a year breaks anything that was held together loosely — which brings us to the less visible half of this post.
Reliable calls, one route at a time
A cheap minute is worthless if the call does not connect, or if the person on the other end sounds like they are speaking from inside a washing machine. Our team spent more than twenty years in international telephony before eFon existed, and what we care about most is the part you never see: the route each call takes to reach its destination country.
We buy connectivity directly from carriers instead of reselling whatever wholesale minute happens to be cheapest that morning. Every destination is monitored around the clock, and a route that starts to degrade gets replaced — usually before anyone notices.
What we hold ourselves to:
- 99.95% platform availability over the last twelve months.
- Under 2 seconds to set up a call on average — from pressing call to the first ring.
- Voice quality scored continuously on every major route, with automatic failover to a backup carrier.
- At least two independent routes to our top destinations, so one carrier's bad day never takes a whole country offline.
That work matters most exactly where calling is hardest. Destinations such as Eritrea, Ethiopia, Somalia and Sudan are notoriously difficult to reach reliably: congested international gateways, few carriers to choose from, routes that change without warning. They are our speciality rather than an afterthought, and they are how many of our users found us in the first place. The same discipline runs through the busiest corridors too — the United States, the United Arab Emirates, India, Nigeria, Ghana and the Philippines.
And because only your side of the call uses the internet, none of this depends on the other person's equipment. Their phone rings — a brand-new smartphone in Berlin or a landline in Asmara, it makes no difference. Nothing to install on their end, no account, no data connection.
A new address: efon.com
eFon now lives at efon.com. The site, the rates, your account and the apps are exactly the same — only the domain changed.
What you need to do: nothing.
- Every old efon.io link redirects automatically to its new address on efon.com, so your bookmarks keep working.
- Your account, balance and call history are untouched: same login, same app.
- The iPhone and Android apps need no update because of this.
- Payments and top-ups work exactly as before.
- Our email address is now support@efon.com — mail sent to the old one still reaches us.
Why move at all? A .com is what people type, trust and remember. As eFon grew beyond a small circle of early users, an address nobody has to spell out letter by letter stopped being a nice-to-have. Same team, same app, shorter explanation.
More than calls: eSIM for travellers
Cheap calls solve one half of staying connected; data when you travel is the other. Our travel eSIM installs before your trip and switches on the moment you land — no hunting for a local SIM card, no roaming bill to open with one eye closed.
What comes next
More destinations with direct routes, more of the site in more languages, and more practical guides on this blog. If you have not tried eFon yet, checking the rate for your destination costs nothing:
Thank you for a remarkable year — all 3.4× of it. Talk soon, literally.